Responsible Gaming
Introduction
At Checkmate Mortgages, we are committed to promoting responsible gambling practices. Gambling should be viewed as entertainment only, never as a way to earn money or solve financial problems. If you choose to gamble, please do so within your means and set strict limits on the time and money you spend.
Age Verification
All gambling operators in the UK must verify that users are at least 18 years of age before allowing access to betting services. It is illegal for anyone under 18 to gamble in the United Kingdom. We encourage parents and guardians to take steps to prevent underage gambling.
Warning Signs of Problem Gambling
If you recognise any of the following warning signs in yourself or someone you know, professional help is available:
- Chasing losses — continuing to gamble to recover money you've lost
- Hiding gambling activity from family, friends, or partners
- Spending more time or money on gambling than intended
- Neglecting work, education, or family responsibilities due to gambling
- Feeling anxious or irritable when unable to gamble
- Borrowing money to fund gambling activities
- Gambling to escape problems or negative emotions
- Failed attempts to reduce or stop gambling
- Lying about the extent of your gambling
- Experiencing relationship or financial difficulties as a result of gambling
Self-Help Tools
Most UK-licensed betting operators offer tools to help you gamble responsibly:
- Deposit Limits: Set a maximum amount you can deposit within a specified period (daily, weekly, or monthly)
- Loss Limits: Restrict the maximum amount you are willing to lose in a set timeframe
- Reality Checks: Receive pop-up notifications during your gaming session to remind you how long you've been playing
- Self-Exclusion: Voluntarily ban yourself from a betting site for a period you choose (typically 6 months or longer)
- Time-Out: Take a temporary break from gambling for a defined period (e.g., 24 hours to 7 days)
We strongly encourage you to use these tools if you feel your gambling may be getting out of control.
Support Organizations
If you or someone you know is struggling with problem gambling, help is available. The following organisations provide free, confidential support:
United Kingdom
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GamCare — Free support, advice, and counselling for problem gambling
www.gamcare.org.uk
Helpline: 0808 8020 133 (free, 24/7) -
GamStop — The National Self-Exclusion Scheme for gambling
www.gamstop.co.uk
Self-exclude from all UK-licensed operators with a single registration -
Gambling Therapy — Free online counselling and support community
www.gamblingtherapy.org
International Support
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Australia: Gambling Help Online
www.gamblinghelponline.org.au -
Canada: Responsible Gambling Council
www.responsiblegambling.org -
United States: National Council on Problem Gambling
www.ncpgambling.org
National Problem Gambling Helpline: 1-800-522-4700 -
Germany: Bundeszentrale für gesundheitliche Aufklärung (BZgA)
www.bzga.de
Take Action Today
If you believe you have a problem with gambling, please reach out for help immediately. Problem gambling is a treatable condition, and support is available. You are not alone. Contact one of the organisations listed above — all services are free and confidential.
Remember: gambling should be fun. If it stops being fun, it's time to seek help.